Learning Platform Open Learning Platform

Support

Learning Platform is early - if something looks broken, isn't working the way you expect, or you can't get signed in, this is the place to say so.

Email support

If you're locked out of your account, include the email address you normally sign in with.

Signing in with Microsoft

If your organisation uses Microsoft, type your work email and choose "Continue with Microsoft" - you're sent to your organisation's own Microsoft sign-in if it has one. If you're told no account was found, ask your organisation's administrator to add you. An account switched off because someone has left can't sign in, but their training record and certificates stay with the organisation.

Help

About this page

There is no page-specific guidance written yet - Learning Platform is still early. If something is unclear or looks broken, the support page is the fastest way to reach a person.


Reference

Organisation
Your employer or training provider's account on this platform. You belong to exactly one.
Two-factor authentication
A second, time-based code from an authenticator app, required for administrator accounts in addition to a password.

Still stuck?

Visit the support page